Frequently Asked Questions
GENERAL
DO YOU HAVE KEGS AND TAPS?
Yes, we sell three sizes of kegs and have both standard and import taps.
½ Kegs: 165 12oz beers
¼ Kegs: 75 12oz beers
1/6 Kegs: 60 12oz beers
When ordering a Keg, there is a $30 deposit (paid at time of pickup) put on the barrel which will be refunded when the barrel is returned (with copy of receipt). When ordering a Keg Tap, the cost is $50 for a standard tap and $55 for an import tap, but that is fully refundable when the tap is brought back in working condition (with copy of receipt).
*We do not deliver kegs unless prearranged for an event.
PARTY & EVENT CALCULATOR
Most guests will consume two drinks during the first hour of your event and one drink during each following hour. When planning an event serving wine, beer and spirits, the general rule of thumb is 50% WINE, 30% BEER, 20% MIXED DRINKS
If you do not anticipate serving mixed drinks at your event, then you should plan on 60% of your guests consuming wine and 40% beer. Hate math? Contact us and we will be happy to help.
ARE THE WEB PICTURES ALWAYS ACCURATE?
To the best of our ability yes, but brands are notorious for changing their bottle shapes and labels and we are not always up to date in getting the new image. Base the product's size and vintage off the product information, not off of the picture. If unsure, please email us and we will send you an actual bottle shot.
SHIPPING & DELIVERY
HOW CAN I SHOP ONLINE?
We have three options for online shopping:
Store Pickup
This option is FREE and there is no minimum order. Store Pick-up is available Monday-Sunday 12-6:30pm.
Local Delivery
This option is available to our local area (Absecon, Galloway, and Brigantine).
Third-Party Shipping
This option is available to all of NJ.
HOW DO I PLACE AN ORDER FOR STORE PICKUP?
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Start by placing your order online, and select “Store Pick-up” at checkout.
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Our standard pickup window is two hours and wait times upon arrival should be no longer than 5-10 minutes.
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To pick up your order, please enter the store and look to your right, there you will find our customer pickup area.
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Please have your order number ready when you arrive.
DO YOU OFFER LOCAL DELIVERY?
Yes, we offer local delivery to select zip codes in Atlantic County.
We currently offer local delivery to:
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08205 (Galloway)
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08203 (Brigantine)
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08201 (Absecon)
Local Delivery is available Wednesday and Friday 12-4pm.
WHAT IS THE MINIMUM FOR DELIVERY ORDERS?
There is a $50 minimum for all delivery orders and a $10 dollar delivery fee. Orders over $99 will be delivered free of charge.
If you wish to include gratuity, please add it to your order when you check out online.
DO YOU OFFER SAME-DAY DELIVERY?
No. Orders must be placed by 5pm the day before the specified delivery date. For example: if you want your delivery Wednesday between 12pm-4pm, the order needs to be placed on Tuesday by 5pm.
DO I NEED TO BE THERE WHEN THE DELIVERY ARRIVES?
In order to ensure the health and safety of our drivers and customers, all deliveries for the foreseeable future will be no-contact deliveries. Our driver will call you when they’re 10-20 minutes away. Please let them know where you would like them to leave your delivery at that time.
If you do not answer, we will try calling you a second time. If you don’t answer either call, the order will become an in-store pickup. If the order is not retrieved or is canceled, you will be charged a restocking fee of $15.
CAN I ORDER PREPARED FOOD FOR TAKEOUT OR DELIVERY?
We do not offer delivery for prepared foods. The Market kitchen offers takeout for pickup. View the menu and place your order here.
You can also order pre-packaged goods, groceries, and cheeses here. These goods are eligible for Local Delivery.
IS SHIPPING AVAILABLE?
Yes, select items in our store are available for shipping within the state of New Jersey. Shipping times will likely be affected as carriers experience increased shipping volume.
WHAT ARE YOUR SHIPPING RATES?
We ship solely via FEDEX and offer a $15 Flat Rate per box for FedEx Ground. Each box holds up to 50 LBs (1-12 bottles of wine). We recommend ordering wine 12 bottles at a time to get the best shipping rate per bottle.
THIRD PARTY SHIPPING INFORMATION:
If you would like your wine shipped to you we will contract with a third-party carrier on your behalf to ship; by requesting delivery of your order you authorize us to do so. We are not responsible for any breakage or damage of wine by the carrier and you are responsible for all insurance as well as shipping costs in accordance with our shipping policies. We make no representations as to your legal rights to ship or import wine from the state reside or into any other state; you are solely responsible for complying with all applicable laws, obtaining all necessary licenses or permits, and paying all tax or other amounts due.
There must be an adult of at least 21 years to sign for any delivery since the shipment contains alcohol. If no one is available when delivery is attempted, there will be two more attempts made on consecutive business days. At this point, you can contact FedEx to make alternative shipping arrangements after the first attempt is made. Should delivery fail on all three attempts, the package will return to the sender, and we must recharge shipping in order for the package(s) to be re-sent. We will not refund shipping charges for orders where all efforts were made to delivery each package. Not all FedEx facilities will hold alcohol-related packages, so scheduling a pick-up at your local facility is at your own risk.
FedEx ships Tuesday to Saturday so if you need Saturday delivery, please plan accordingly. There is no extra charge for Saturday delivery. FedEx picks up at 3pm, so all orders placed after 1pm will not be shipped out until the following day.
Title passes to the buyer in the state of New Jersey at the time the transaction closes. We are happy to set up shipment as a service to our customers, but that subsequent shipment is at the buyer's discretion and risk.
*We only ship certain products--mostly wine, whiskey, and other select spirits. If a product is marked with, "This product is only available for Local Delivery and In-store Pickup", it is not eligible for Shipping.
Shipping and Weather Concerns
We will postpone shipments if extreme heat or cold is expected during the wine’s transportation. Final decisions about releasing shipments will be made on a case by case basis, but generally, we will not send packages if the temperature is above 80F or below freezing. Our storage facilities are temperature-controlled and we are happy to hold your wine free of charge until the weather is more appropriate for shipping. As previously stated, the wine is yours as soon as you are charged and the final decision on weather-related postponements is yours. Shipping insurance is included in the shipping charge, but it does not cover temperature-related damage.